Landlords Certificates: Landlords Gas Safety Inspections, Gas Safety Inspections, Periodic Electrical Inspections, BS7671, Routine Electrical Inspections, PAT Testing, Gas Appliance Servicing - 1st Call Gas & Electric Ltd

1st Call Gas & Electric Ltd

                Call us free on:
 0800 04321 33
                                      or:  0141 571 2142
Corgi Registration No. 199067

Gas Safe Registration No.  199067

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Gas Safety Inspection
Gas Appliance Servicing
Electrical Inspection & Testing
Routine Electrical Inspection
Electrical Installation Condition Report – (EICR) formerly known as Periodic Electrical Inspection ...
Portable Appliance Testing
Landlords and Letting Agents





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Manufacturers Instructions
Boilers  Water Heaters  Fires  Cookers

The gas regulations and the relevant British Standards tend to be general and try to cover most circumstances and situations.  As such they tend to be more onerous than manufacturer’s instructions, which are very specific.  It is important to note that manufacturer’s instructions can override some regulations, generally by omitting or reducing some of the requirements which you would otherwise have to meet.  They are also essential for installation, repair, and service work. 

Manufacturers instructions can sometimes be difficult to obtain, especially for older appliances.  To help you we have listed below links to the most common manufacturer’s websites, which are listed in groupings of Boilers, Water Heaters, Fires, and Cookers.  Some manufacturers have instruction manuals available for download.  These tend to be for their more modern products; however, some have quite a few of their older manuals available online also. 

The manuals tend to come in two different types, the ‘Installation & Servicing’ manual, and the ‘Users’ manual, although sometimes they are combined.  For tenants and users of appliances, you would normally require the Users manual; and for installation, repair, servicing, and inspection, you will also require the Installation & Servicing manual.

We suggest you try the following routine to obtain manufacturers manuals:

  1. Look up the manufacturer's website and see if you can find a section where you can download manuals, this often comes under headings such as Literature, Professionals, or Installers.
  2. If you cannot find any downloads, try emailing the manufacturer with your request.
  3. If you are unsuccessful try phoning them.  Some manufacturers charge a small fee for this service, but most supply them free of charge.
  4. If you are still having problems obtaining the manuals, we may have what you require.  You may email us with your request.  If we have the information, we will email it to you, free of charge in PDF format.
  5. The files vary in size, from 200k to 15Mb; if you unable to receive files of this size by email, we could post them directly to you on CD.  There would be a postage and handling charge for this service.

As there are a large number of manufacturers links listed below, which we do not regularly test, we would appreciate if you would contact us to let us know if you find any that have expired so we can update this section.

Boiler Manufacturers

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Water Heater Manufacturers

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Fire Manufacturers

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Cooker Manufacturers

Tel:  0141 571 2142  |  Free phone:  0800 04321 33  |  Fax:  08714 330 644  |  Mobile:  07977 985 010


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Company Registered in Scotland - Number SC