The gas regulations and
the relevant British Standards tend to be general and try to cover
most circumstances and situations. As such they tend to be more
onerous than manufacturer’s instructions, which are very specific.
It is important to
note that manufacturer’s instructions can override some regulations,
generally by omitting or reducing some of the requirements which you
would otherwise have to meet. They are also essential for
installation, repair, and service work.
can sometimes be difficult to obtain, especially for older
appliances. To help you we have listed below links to the most
common manufacturer’s websites, which are listed in groupings of
Cookers. Some manufacturers have instruction manuals available
for download. These tend to be for their more modern products;
however, some have quite a few of their older manuals available
The manuals tend to come in two
different types, the ‘Installation & Servicing’ manual, and the
‘Users’ manual, although sometimes they are combined. For
tenants and users of appliances, you would normally require the
Users manual; and for installation, repair, servicing, and
inspection, you will also require the Installation & Servicing
We suggest you try the following routine to obtain manufacturers manuals:
up the manufacturer's website and see if you can find a section where
you can download manuals, this often comes under headings such as
Literature, Professionals, or Installers.
you cannot find any downloads, try emailing the manufacturer with your
you are unsuccessful try phoning them. Some manufacturers charge a
small fee for this service, but most supply them free of charge.
you are still having problems obtaining the manuals, we may have what
you require. You may email us with your request. If we have
the information, we will email it to you, free of charge in
- The files vary in
size, from 200k to 15Mb;
you unable to receive files of this size by email, we could post them
directly to you on CD. There would be a postage and handling
charge for this service.
As there are a large
manufacturers links listed below, which we do not regularly test,
we would appreciate if you would
contact us to let us know if you find any that have expired so we can
update this section.